Email automation · Remote, worldwide

The follow-up emails you mean to send, sent every time.

Confirmations, reminders, thank-yous, review requests and "it's been six months" nudges, written in your voice and sent automatically from your CRM. CASL compliant, with consent recorded and a working unsubscribe.

What's included

Everything it takes to earn its keep.

  1. Booking confirmations and reminders

    Sent the moment someone books, and again before the appointment.

  2. Review requests

    A short, well-timed ask after a good visit, with a direct link to your Google reviews.

  3. Rebooking and seasonal nudges

    Brings customers back when it's time: the next cleaning, the spring tune-up, the summer charter.

  4. Welcome and quote follow-ups

    New leads hear from you within minutes, and quotes don't go quiet.

  5. Newsletters, if you want them

    Designed templates you can send yourself, only to people who opted in.

  6. CASL done properly

    Unticked consent boxes, consent records, sender identification and one-click unsubscribe.

Who it's for

Built for businesses that live on bookings.

Clinics and wellness
Recall reminders and pre-visit instructions.
Service businesses
Quote follow-ups and maintenance reminders.
Tourism
Pre-trip details and next-season offers to past guests.
Retail and cafés
Opt-in offers and event news.

Works best with

Every part wires into the CRM.

Each piece makes the others work harder. Pick one, or connect them all.

Where we work

Based in Victoria, British Columbia, Canada. We work with clients anywhere, remotely, in writing and short check-ins, Monday to Friday, 8 am to 6 pm Pacific.

Fair questions

Email automation,
answered.

Still not sure?Ask us anything. A real person replies within one business day.
Is this allowed under Canada's anti-spam law?
Yes, when it's set up properly. Booking confirmations and reminders are transactional. Marketing emails need consent, which we collect with an unticked box and record with the date and wording.
Do I need a CRM for this?
Yes. The emails are triggered by bookings and customer records, so we set them up on top of your CRM, or set up a CRM if you don't have one.
Who writes the emails?
We draft them in your voice and you approve every one before anything is sent.